We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). Our privacy policy governs our actions related to the collection, use, and disclosure of Personal Information, adhering to the principles of the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.
1. Introduction
We are responsible for maintaining and protecting the Personal Information we hold. Our privacy policy is managed internally without specifying individual roles.
2. Identifying Purposes
We collect, use, and disclose Personal Information to provide you with the requested products or services and to offer additional opportunities, such as analytics and contact information uses. The purposes for collecting Personal Information will be identified at the time of collection.
3. Consent
Knowledge and consent are essential for the collection, use, or disclosure of Personal Information, except as required or permitted by law. Your decision to withhold certain information may impact our ability to deliver specific services or products.
4. Limiting Collection
The collection of Personal Information will be limited to what is necessary for identified purposes. Collection methods may vary, with consent, across direct, telephonic, or electronic communications.
5. Limiting Use, Disclosure, and Retention
Personal Information will be used or disclosed solely for the reasons it was collected, unless additional consent is obtained or if required by law. We may share Personal Information with third parties, such as Google and Meta, under agreed circumstances. Information will be retained as long as necessary to fulfill its initial purpose or as required by law.
6. Accuracy
We strive to keep Personal Information accurate, complete, and up-to-date to fulfill its intended use.
7. Safeguarding Customer Information
Appropriate security measures are in place to protect Personal Information against loss, unauthorized access, or disclosure.
8. Openness
Information about our privacy practices is readily available to our customers.
9. Customer Access
You have the right to access your Personal Information, subject to legal or regulatory restrictions. Upon request, we will provide information on the existence, use, and disclosure of your data and allow you to amend it as necessary.
10. Handling Customer Complaints and Suggestions
Concerns or questions regarding our privacy policy or practices can be addressed by contacting our designated support or privacy team.
Additional Information
Cookies
Cookies may be used to enhance website functionality and user experience. You can configure your browser to reject cookies, which may affect the website’s performance.
Other Websites
Our website may contain links to third-party sites not governed by this privacy policy. We recommend reviewing the privacy policies of these external sites to understand their data handling practices.